[Nix-dev] Too many open issues

[Arnold Krille]

FULL ACK!

I couldn't said it any better.

I think auto-closing is the wrong way to deal with issues. In any
project.

The problem with nix is not that the list of open, unhandled issues is
so long, the problem is that its hard for newbies to get into fixing
thing and converting bug-reports to merge-requests.

And it doesn't help that merge-requests are either not handled or get
comments like "your merge request doesn't follow our style guide, we
can't do anything unless you adhere to the style guide, the style-guide
is god, all hail the style-guide". (Still disgruntled that my first
contribution was rejected twice(!) for such a petty thing.)

Make it easier for others to contribute, give more people more rights to
handle things, let the wisdom of the masses rule!

And please never, ever think about closing users contribution without
looking at them at least once by a human!

- Arnold

On Sun, 24 Jul 2016 12:19:48 +0200 Roland Koebler
<rk-list at simple-is-better.org> wrote:
> Hi,
> 
> as a Nix user: I think that it's a *very* *very* bad idea to
> auto-close issues after 14 days. Usually, if I find a bug, I report
> it. If my bugreport then gets auto-closed after a few days/weeks, it
> would feel like (a) the maintainers simply don't care about bugs (and
> prefer to ignore bugs rather than fixing them), and
> (b) that bugreports are undesirable.
> 
> > All the *real* issues will stay active, since people will reopen
> > them.
> No.
> As a "normal user", I probably wouldn't ever reopen a bug.
> ("I have submitted a bug; if it was closed, the maintainers probably
> solved it or closed it for a good reason.", or
> "I have submitted a bug. Why should I tell them 14 days later that the
> bug still exists? Do they think bugs magically disappear? WTF?")
> 
> As a more experienced user, I *might* re-open it once, but when it's
> auto-closed again, I would be very annoyed, wouldn't report any more
> bugs (since obviously the maintainers don't care), and probably go
> away (since obviously the maintainers don't care about bugs; and I
> don't want to use software where the maintainers don't care about
> bugs). This is NOT, what NixOS needs (at least in my opinion).
> 
> In my opinion, auto-closing would be ok for:
> - bugs which cannot be reproduced easily and need more information,
>   but the submitter does not submit this information, and
> - bugs about packages which are no longer in Nix
> 
> All other bugreport-handling-problems should be solved by filtering,
> searching or tagging bugreports, but not by (auto-)closing them.
> 
> 
> just my 0.02ct
> Roland
> _______________________________________________
> nix-dev mailing list
> nix-dev at lists.science.uu.nl
> http://lists.science.uu.nl/mailman/listinfo/nix-dev

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 230 bytes
Desc: not available
URL: <http://lists.science.uu.nl/pipermail/nix-dev/attachments/20160724/9252d649/attachment.sig>